HeySilkySkin 90 Day Money-Back Guarantee
Hey we get it's hard to trust a product which sounds too good to be true. That's why we're proud to offer our 90 day money-back guarantee!
How to claim your money back:
- To be eligible to claim a refund, individuals must have purchased HeySilkySkin's Laser Hair Removal Handset or HeySilkySkin LED Light Therapy Mask from a retailer store or online store between 9.00am AEST 1 August 2018 and 11.59pm AEST on 31 December 2023.
- On the day your parcel is delivered, email a customer care representative at Hey@HeySilkySkin.com a blank email with the subject header "90 Day Money-Back Guarantee".
- Trial our Handset for at least 70 Days from date of purchase, but for no more than 90 days.
- If you are not completely satisfied by the performance of our Handset, email a customer care representative via the same email chain sharing your review and money-back request.
- Once approved, return the our Handset (in its original packaging) via a trackable mail service 100 days from date of purchase to the address provided by our customer care representative.
- Incomplete, indecipherable or illegible claims will be deemed invalid.
- Real postage costs for the sending and return of our Handset are the full responsibility of the Claimant and will not be refunded.
- Once returned, our Handset/Masks purchase price will be refunded to you.