You can use your handset on your whole body, including your brazilian and face (just be sure to not get too close to your eyes).

Absolutely! The HeySilkySkin handset utilises IPL technology which is used in laser clinic's globally, we've simply optimised this technology to make it at-home friendly.

HeySilkySkin users typically notice a reduction of hair in just 2 treatments, with complete results after 8 treatments. However, results can vary from person to person.

Not at all! You just feel a light warm sensation on your skin.

HeySilkySkin uses IPL technology to target and heat the root of your hair, this heating effect causes your hair to stop growing, all whilst being completely pain-free.

Not at all! You just plug it in and choose your power setting. Then you put our Handset's flash window over the area you want to remove hair from, and then press the activate button to activate the flash.

Yes, our handsets come with a 12-month warranty and 90 day money-back guarantee.

Our Handset offers extremely long lasting results however no form of laser hair removal is permanent, even at the clinics. Just be careful when companies claim “permanent” hair removal, as this term technically means that there will be no regrowth of hair for 6 months. To maintain long-term results we advise using our Handset once a week for 8 weeks, then just once every 3 months for maintenance.

Unlike in-clinic laser and other forms of hair removal our Handset is completely pain-free! Our customers describe a warm sensation on the skin.

Eye protection is optional but it is recommended. Our anti-flash eye protective glasses can be found in the link herewww.HeySilkySkin.com/Glassesand have been designed with enough tint to combat our Handset's flash output.

Yes, we recommend shaving the areas you wish to target before using your handset.

Yes however users with very light blonde, red, or grey coloured hair may need to complete 1-2 sessions more than, for example, a user with brunette hair. This is because our Handset targets melanin in your hair which absorbs the light's energy, and melanin is more present in darker hair colours.

No, eye protection is not required whilst using our Handset. Our Handsets have been designed with a sensor and will not pulse a light unless the entire window is pressed against your skin. That being said, you should never try and look directly into the light as it flashes.

Yes there is! Click here to view our demonstration video:https://au.heysilkyskin.com/pages/how-to-video

Yes our handset can be used if you have tattoos, however you must go around your tattoos and not over them.

Our handsets have a use-life of 400,000 flashes, which will last well over 12 years if used as directed.

Our handsets have an energy output of 4.9J/cm2, this means it is ideal for safe hair removal, and is also approved for effective at-home use.

Our handset is suitable for all but the darkest skin tones. Please refer to our skin tone chart below to see whether or not our handset is suitable for you.

No :) You can simply plug HeySilkySkin in and start zapping away. No batteries or pre-charges required.

Please only shave when required in-between your treatments as waxing, plucking, or epilating all remove the entire root of your hair, your hair is what absorbs our Handset's light to ultimately remove the hair.

No, unlike laser-clinics and shaving our handset is a one-time purchase. There is no need for replacements or refills. Simply plug in and go!

Although no evidence states that our handset has negative effects on pregnant or breastfeeding women, we still cannot recommend using our handset if you are pregnant or breastfeeding, just as a precaution.

Yes you can however you should use our Handset around your freckles and moles, light freckles are okay to use it over though.

For a successful treatment please wait 2 weeks after tanning to use your Handset and please also wait at least 48 hours to tan after using your handset. Artificial tan should also not be present on your skin whilst using your handset.

Our handsets come with a 12V power supply and you will receive the correct power supply for the country you provide in your shipping address.