Hey we get it's hard to trust a product which sounds too good to be true. That's why we're proud to offer our 90 day money-back guarantee!
How to claim your money back:
1. To be eligible to claim a refund, individuals must have purchased HeySilkySkin's Laser Hair Removal Handset or HeySilkySkin LED Light Therapy Mask from a retailer store or online store between 9.00am AEST 1 August 2018 and 11.59pm AEST on 31 December 2023.
2. On the day your parcel is delivered, email a customer care representative at Hey@HeySilkySkin.com a blank email with the subject header "90 Day Money-Back Guarantee".
3. Trial our Handset for at least 70 Days from date of purchase, but for no more than 90 days.
3. If you are not completely satisfied by the performance of our Handset, email a customer care representative via the same email chain sharing your review and money-back request.
4. Once approved, return the our Handset (in its original packaging) via a trackable mail service 100 days from date of purchase to the address provided by our customer care representative.
5. Incomplete, indecipherable or illegible claims will be deemed invalid.
Real postage costs for the sending and return of our Handset are the full responsibility of the Claimant and will not be refunded.
6. Once returned, our Handset/Masks purchase price will be refunded to you.